Always improving

Changelog

Track the latest updates, improvements, and new features we're shipping to make Navi better for you.

21 August 2025

Widget Initialization Callback

New onInitialized callback provides precise control over widget initialization state. Called when initialization completes (success or failure) with success boolean, error message, and widgetReady status. Enables proper handling of initialization states.

20 August 2025

Memory Context for Onboarding Agents

New enableMemoryContext option that enables intelligent conversation continuity for onboarding agents. Automatically tracks user progress across conversations, stores Q&A responses and milestones, and personalizes agent responses based on previous interactions.

19 August 2025

Multilingual Voice Support

Added support for 32 languages in voice conversations. Configure default language using defaultLanguage.voice parameter. Supports Spanish, French, German, Chinese, Japanese, and many more.

Panel Configuration Structure

Improved widget configuration by moving title and description into panelConfig object. Now includes an expanded option to start with the panel open.

18 August 2025

Usage Limit Checking Enabled by Default

Usage checking is now automatically enabled when user_identifier is provided, helping manage costs without extra configuration. Can be disabled if needed.

14 August 2025

Widget Customization

New customization options for the Navi widget including custom names, titles, and descriptions to match your brand and use case.

Voice UI Improvements

Enhanced voice interface with improved styling and better user experience.

12 Aug 2025

Resume voice conversations after disconnect

You can now continue your voice conversations after page refreshes.

11 Aug 2025

Team Management Enhancements

Added a new Team Members page with invite functionality.

CDN Integration

Added a new option to integrate Navi via a CDN script tag.

Navi Usage Dashboard

Introduced a usage analytics view for platform activity.

Test agents freely without affecting conversation history / credits

Added a way to test customer agents without affecting conversation history or consuming credits.

8 Aug 2025

Domain Migration

Moved application to new domain: trynavi.guide.

Widget SDK UI Update

Improved interface for the embedded widget SDK.

Tool Support in Chat

Enabled tools in Chat to match feature set available in Voice.

Legacy Cleanup

Removed old training handler for better maintainability.

5 Aug 2025

Configurable Navi Positioning

Initial position now adjustable via component prop.

Training Method Notes

Added ability to attach notes to training methods.

API Key Management

Implemented Navi API key creation and management UI.

Frontend Framework Support

Added Vue.js / React.js integration and documentation.

2 Aug 2025

User Management

Display Users page in frontend dashboard.

Per-Message Feedback

Added thumbs-up/thumbs-down feedback for each chat message and transcript entry.

Chat Performance Improvements

Addressed slow chat response times.

30 Jul 2025

Post-Call Email Summaries

After the call, send an email summary to both end-user and customer.

Chat v1.0

You can now chat with Navi in addition to voice calls.

Structured Training Output

Navi training processor now outputs a structured step list.

Widget Event Support

Allow devs to send events to UnifiedWidget and propagate to ElevenLabs prompt.

27 Jul 2025

Dynamic Highlighting

Navi can now highlight elements on the page dynamically.

Collect Feedback from Users after the Call

Added thumbs-up/thumbs-down feedback to chat interface.

Transcript & Conversation View Update

Improved chat transcription and history view.

24 Jul 2025

Frontend Dev Experience

Fixed Fast Refresh issues in frontend.

Search UI in Dashboard

Improved search interface in dashboard so you can test the AI agent's knowledge.

Video processor agent for training

You can now upload videos to train your agent.

Added support for documentation uploads

You can now upload documentation to train your agent.

Improved Transcript

Improved transcript in dashboard.

21 Jul 2025

Voice Developer Prompt v1.0

Released first version of developer prompt for voice agents.

Conversation History Improvements

Enhanced viewing and management of conversation logs.

Granular Agent Prompting

Broke down agent prompts for finer control.

Contextual Updates in Chat

Enabled sending contextual updates into chat.

Global Prompt Guardrails

Added safety rules to global agent prompts.

18 Jul 2025

Transcript Contextual Styling

Updated contextual updates in transcript to avoid appearing as messages.

Screenshot Capture Tool

Added new tool for screenshot capture during sessions.

Training vs Onboarding Switch

Enabled switching between training and onboarding agents in Chrome extension.

15 Jul 2025

Web Capture Agent Improvements

Added element selector capture in webpage capture agent.

Screenshot Capture

Navi will now capture screenshots at a certain frequency to understand the page state.

DOM Capture

Navi will now look at the DOM to understand the page state.

Documentation Download Crawler

Introduced crawler to download documentation from your website for training.

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